Effective Date: 01/01/2025
At Payonclick, we aim to provide seamless digital services. However, in certain cases, users may be eligible for a refund.
1. Non-Refundable Transactions
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If a recharge or bill payment is successful but the service (e.g., telecom operator) is not delivered due to user error (like incorrect number/account), no refund will be initiated.
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Recharge once done cannot be canceled if processed successfully.
2. Refundable Cases
3. Refund Process
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Email the transaction details to contactus@payonclick.in or contact our support team via the portal.
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The refund will be processed to the original source within 7-10 working days, subject to gateway/bank timelines.
4. Dispute Resolution
5. No Cash Refund
Effective Date: [Insert Date]
This Privacy Policy outlines how VVN MULTISERVICES INDIA Pvt. Ltd. (hereinafter referred to as “Company”, “we”, “us”, or “our”) collects, uses, stores, and protects the information you provide when you use our website and services under the brand name Payonclick.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of data when you use our services:
a. Personal Information
b. Transactional Information
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Recharge/Bill Payment Details
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Transaction IDs, Amount, Status
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Wallet balance and usage
c. Technical Data
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IP Address
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Browser Type
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Device Type and OS
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Date and Time of Access
2. How We Use Your Information
Your data is used strictly for the following purposes:
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To process prepaid recharges and bill payments
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To send transaction confirmations and service alerts
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For account creation, login, and verification
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For wallet top-up and transaction history
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To improve our services and support
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To comply with legal and regulatory obligations
3. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties.
We may share your information with:
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Service providers (like telecom companies, BBPS partners) for successful delivery of services
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Payment gateways and banking partners for processing payments
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Legal/government authorities when required by law
4. Data Security
We take data security seriously. Measures include:
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SSL encryption for data transmission
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Access control and limited employee access
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Regular security audits and monitoring
However, no method of online transmission is 100% secure. Users are responsible for keeping their login credentials safe.
5. Cookies and Tracking
We may use cookies and similar tracking technologies to:
You may disable cookies via browser settings, but this may affect site functionality.
6. User Rights
You have the right to:
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Access and review your personal data
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Request correction or deletion of inaccurate data
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Withdraw consent to use your data (may affect services)
To exercise your rights, email us at contactus@payonclick.in
7. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy policies or practices of any third-party websites.
8. Children’s Privacy
Our services are not intended for users under the age of 18. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
For any privacy-related queries or concerns, contact:
VVN MULTISERVICES INDIA Pvt. Ltd.
Email: contactus@payonclick.in
Phone: +91 99926 88080
Website: https://payonclick.in